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(952) 956-4522

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Frequently Asked Questions

What payment methods do you accept?

We accept Visa, MasterCard, American Express, and Discover cards.

How Long will it take to receive my order?

We strive to ship out your order within 24 hours. Most customers receive their order within 5 business days. 

Can I cancel my order?

Before you place your order, please confirm that all of your information, including your shipping address, name, phone number, credit card details, and product selection is correct. Unfortunately, we are not able to cancel an order once it has been placed.

What should I do if there is a problem with my order?

We sincerely apologize if the merchandise you received differed from what you ordered. Please contact our customer service to arrange for the item to be returned or replaced.

Where can I purchase Airø products?

Airø products are available for purchase exclusively on our website and the Thompson Spa located at 115 Lexington Ave. in San Antonio, Texas. 

Are Airo products natural?

Yes, all Airø and se products have natural base ingredients such as coconut, aloe, algae, sunflower oil, & more. 

How can I get in touch with Airø?

The fastest way to get a hold of us is by filling out the form located on this page. Additionally, you can reach us at 952-956-4522 or via email at

  • TSA Approved
  • TSA Approved